Yes it is,, but they have recently updated the forum so at least they are making an effort !! Still many unnecessary parts and the site as a whole is about 10 years behind on many things !!
Perhaps if you posted here on the forum we could be of assistance !! The site does not have anyone that answers questions so just understand that we are here as volunteers but have extensive experience in the world of antiques and collectibles !! We will gladly help !!